Department Contacts

If you are unsure which department to contact please call 604-253-2311 on a weekday between 8:30am-4:30pm or e-mail info@pne.ca and your call or message will be promptly forwarded to the appropriate department.

General Inquiries/Reception
Phone: 604-253-2311
Fax: 604-251-7768
Email: info@pne.ca

Community Relations
Phone: 604-251-7708
Fax: 604-251-7773
Email: communityrelations@pne.ca
Ticket donation requests: click here for important information.

Cross Promotions & Sampling Activations (Playland, The Fair, and Fright Nights)
Phone: 604-252-3590
Fax: 604-251-7761
Email: sampling@pne.ca

Exhibit Space (Annual Fair)
Phone: 604-252-3504
Fax: 604-251-7761
E-mail: exhibitsales@pne.ca

Group Sales/(Playland, Fair, Fright Nights & Year Round Events)
Phone: 604-252-3585
Fax: 604-251-7753
Email: groupsales@pne.ca

Guest Services – Playland (open during Playland regular operating hours only)
Phone: 604-252-3620
Email: info@pne.ca

Guest Services – Year round events including concerts & Giants games
Phone: 604-252-3588
Email: info@pne.ca

Online Ticket Purchase Issues
Phone Toll Free: 1(888) 236-2947
Email: help@ticketops.ca - email is monitored 24/7 with 10-15 min response times.

Lost & Found
Phone: 604-251-7717
Email: lostandfound@pne.ca

Human Resources
Phone: 604-252-3595
Fax: 604-251-7782
Email: hr@pne.ca

Media Relations
Phone: 604-252-3533
Email: laura@lbmg.ca

PNE Prize Home Lottery
Phone: 604-252-3688
Fax: 604-251-7777
Email: prizehome@pne.ca

Sponsorship
Phone: 604-252-3518
Fax: 604-251-7761
Email: sponsorship@pne.ca

Venue Rentals/Catering
Phone: 604-251-7787
Fax: 604-251-7761
Email: sales@pne.ca

Other contacts:

Vancouver Giants
Phone: 604-444-2687

CircusWest
Phone: 604-252-3679

Hastings Park Race Track
Phone: 604-254-1631