Our Guest Services team is happy to help you with your visit to the Fair.
Contact our team via email info@pne.ca
Our Guest Services team is happy to help you with your visit to the Fair.
Contact our team via email info@pne.ca
The Fair is proud to partner with the “Access 2 Program.” We simply ask that you show your Access 2 Card indicating that you require an attendant. Guests can purchase a Gate pass which allows an accompanying attendant to receive a complimentary admission.
Accessible washrooms are available throughout the Fair grounds and its buildings. Playland’s accessible washroom is located under the games line beside Scoops Ice Cream.
For more information on accessibility please visit any Guest Services booth or contact the Guest Experience team at info@pne.ca
The PNE uses cashless procedures on site for all retail, games, and food/beverage outlets. We accept credit/debit and recommend that you use your tap enabled cards or Apple Pay/Google Pay on your mobile device. PNE Gift Cards for use at PNE bars and games are sold at Guest Services (near the Playland Gate, and inside the Livestock Barns). Cash will not be accepted at PNE bars and games, however external vendors may accept it. Cash will be the only means of payment for the Casino Wheels games. One ATM is located near the Casino Wheels games in the Revel District.
The Bike Valet will not be available this year, however bike racks are available outside the gates.
Cameras and/or video cameras are permitted on site, but strictly prohibited on rides. Selfie sticks and drones are not permitted on site. Playland requires that all photographs or videos taken by guests be used for their personal enjoyment ONLY.
Guests are not permitted to bring or consume substances that cause intoxication or impairment into The Fair – including alcohol and cannabis. Exceptions will be made for medical cannabis (with appropriate documentation) or other prescription medications. Individuals who have recreational cannabis on their person are encouraged to secure it in their vehicle. Smoking cannabis is prohibited. The Fair assumes no liability for any lost or stolen items.
The PNE offers discounted gate admission for children 4-12 years old at a rate of $5 in advance ($7 day of/onsite) and admission is FREE for kids 3 and under during the Fair. Kids 3 and under ride for free. For any rides that require a parent to safely ride, the parent/guardian MUST have a ride pass or coupon.
Ride passes are not included in gate admission.
Credit and Debit Cards are accepted for admission and food. We accept the following credit cards: Visa, MasterCard and American Express. PNE Food & Beverage, and Games also accept PNE Gift Cards (sold at Guest Services near the Playland Gate, and inside the Livestock Barns).
Please be considerate of other guests. Line jumping, unruly behaviour or profanity will not be tolerated. Offenders will be ejected without a refund. Observe all warnings and rules, instructions and smoking regulations where posted.
Guests who demonstrate inappropriate and disruptive behavior, including the following, are subject to removal from the premises:
The views and opinions expressed by on-site exhibitors, vendors or participants do not necessarily reflect those of PNE Management.
The Fair is a casual, family-oriented environment. We suggest you dress comfortably, wear good walking shoes and check the local weather report before you leave for The Fair. It is an important part of the Fair experience that the park is family-friendly. In that spirit, we ask you to use your discretion and common sense regarding your attire in The Fair. Attire that is not appropriate for The Fair (and which may result in refusal of admittance) includes, but is not limited to: Clothing generally considered offensive or clothing with inappropriate words, phrases and/or graphics or clothing not conducive to a family environment. Guests wearing a bikini, and or open back tops will not be allowed access to rides. For your safety, shirts and shoes must be worn at all times, including entering and leaving The Fair. Some rides will not allow guests wearing flip flops. Shoes not secured to their feet with covered toes may not be able to ride certain rides.
The Fair offers a variety of shows daily throughout the park. We feature high energy resident shows, strolling performers, community performers, life-sized characters and top-name entertainment. All shows, except the Summer Night Concerts, are FREE with your regular paid admission to the Fair. Seating is offered on a first-come-first-serve basis. Limited seating and standing spaces are available. Accessible seating is available on a first-come-first-serve basis and spacing is limited.
The PNE offers family style washrooms with changing tables in various locations throughout the site.
The First Aid station is located at the North East side of Playland, and inside the Pacific Coliseum. Should you require First-Aid assistance, please contact any PNE security personnel.
Treat your tastebuds! Take a food adventure or stick to the traditional favourites, like candy floss, candy apples and, of course, mini donuts!
Fair food vendors are listed here.
Outside food and beverage is NOT permitted.
The Fair’s one-price admission plan entitles you to enjoy a variety of shows, exhibits, and attractions. Rides and Summer Night Concerts are NOT included with gate admission. We recommend that gate admission are booked in advance at TicketLeader. We also recommend purchasing Ride Passes in advance, as quantities are limited and are likely to sell out.
Discounted Group Rates are available for groups of 20 or more. Call Group Sales at 604-252-3663 for more information or click here.
Animals are not permitted at the PNE (Playland, Fair or other ticketed events and shows) with the exception of Service Animals. Please have documentation available. Guide dogs and service dogs (as well as puppies-in-training carrying BC Government Identification) are welcome in all public areas during the Fair. Accepted certification includes Pacific Assistance Dogs Society (PADS), BC & Alberta Guide Dog Services, Vancouver Island Compassion Dogs, Assistance Dogs International, or the International Guide Dog Federation. For more information on these accredited schools click here. The guide or service dog must remain on a leash or harness and/or under the control of their handler at all times.
The 2022 PNE Fair will operate with a reduced capacity and will follow all applicable Provincial Health Office orders that will be in place in August and September. The health and safety of our guests remains as our primary focus.
If you have lost an item, please visit our Lost & Found station in the PNE Forum. If you have already left the PNE grounds, fill out a lost and found case using the online form click here.
Every attempt will be made to locate the lost item and you will be contacted only if the item is found. Often items are only found after closing hours. While we do all that we can to reunite you with your item, we are not able to stop rides, or close areas to search or retrieve. Due to the volume of lost and found items, it may take a few days to connect items and contact guests. The PNE does not reimburse patrons for lost or stolen items.
We are unable to retrieve any items lost on a ride.
Note: all lost & found or checked items will be destroyed or donated if unclaimed after 14 days.
If an individual becomes separated from your group contact the nearest PNE staff member, security officer or visit any Guest Service Centre for immediate assistance. All lost guests found will be escorted to Playland Guest services where they will be comforted until they have been reunited with their guardians.
The PNE Fair does not offer in-park paging. Please be sure to have a specific meeting place for your group.
The PNE has partnered with BCAA to provide the Lost Child Tagging Program to facilitate the locating and reuniting of lost ones. Visit any Guest Service Centre for more information on this great service!
Outside food and beverage is not permitted (with the exception of specialty foods for those with medical reasons). Coolers and BBQ are also not permitted.
The Fair uses cashless procedures on site for PNE Food & Beverage, Bars and Games. We accept credit/debit and recommend that you use your tap enabled cards or Apple Pay/Google Pay on your mobile device. Cash may not be accepted at other vendors.
Parking lots are located at the corner of Hastings and Windermere Streets, as well as lots accessible from Gate 6 off North Renfrew Street, and Gate 9 off Bridgeway Street.
Parking is $25.
Transit is also a great option with frequent bus service on Hastings Street, and easy access to Renfrew Skytrain Station via the #16 Bus.
The Fair reserves the right to inspect bags and purses upon request.
The following items are not permitted on the Fair grounds:
Ins-and-outs are permitted during the Fair. Get your hand stamped before exiting.
Restrooms are located throughout the fairgrounds in the following locations: Marketplace, Revel District, Livestock Barns, under the Westcoast Wheel outside Playland, PNE Amphitheatre, Playland Midway (next to Scoops), across from the Merry-Go-Round in Kids Playce, and behind Playland’s Triple O’s restaurant. Accessible restrooms are available throughout the Fair grounds and its buildings. Playland’s accessible restroom is located under the games line beside Scoops Ice cream. In Playland, the gender neutral washroom is located in the middle of Kids Playce next to Cheese Please.
All rides / attractions have height and age restrictions to ensure guest safety. These restrictions and advisories are listed at individual rides and/or attractions or check rides online here.
Ride passes are not included in gate admission.
Kids 3 and under ride for free. For any rides that require a parent to safely ride, the parent/guardian MUST have a ride pass or coupon.
The Fun ride pass includes access to the following rides: Balloon Explorers, Bug Whirled, Cap’n KC, Choppers, Cool Cruzers, Dizzy Drop, Expo Wheel, Flutterbye, Gladiator, Glass House, Honeybee Express, Rock-n-Cars, Sea-to-Sky Swinger, Stampede Fever, Super Slide, Sweet Escape Mini Golf, Teacups, Tilt-a-Whirl, and Westcoast Wheel.
The Thrill Seeker ride pass includes the list above, plus these additional rides: AtmosFear, The Beast, Breakdance, Climbing Wall, Enterprise, Flume, Hellevator, Pirate Ship, Revelation (extra charge), and the Wooden Roller Coaster.
A Rapid Pass can be added on to your Thrill Seeker ride pass to skip the line at the following rides: Atmosfear, Beast, Breakdance, Hellevator, Pirate Ship, Sea-to-Sky Swinger, Wooden Roller Coaster, plus one additional Rapid Pass ride of your choice.
Only available Aug 20, 21, 26, 27, 28 and Sep. 2, 3, 4, 5.
Purchase in advance at TicketLeader.ca
For your convenience, wheelchair and stroller rentals are available in KC’s Shoppe in Playland or at the Guest Services booth outside of the Forum, on a first-come, first-serve basis at the rate of $10 per day ($50 refundable deposit & signed rental contract required).
Lockers are available at the Playland entrance for: $12-15 per day ($15 deposit).
The PNE Fair is a smoke-free environment. As a courtesy to our guests, The Fair provides two smoking / vaping areas on site. The designated smoking /vaping areas are at the North West corner of the Revel District and the West end of the Flume ride in Playland, near the Hellevator in Playland. Guests are not permitted to bring substances that cause intoxication or impairment into the Fair or Playland – including alcohol and cannabis. Exceptions will be made for medical cannabis (with appropriate documentation) or other prescription medications. Individuals who have recreational cannabis on their person are encouraged to secure it in their vehicle. Smoking cannabis is prohibited.
Most of our attractions are wheelchair and stroller accessible. Parents—please note that due to limited space, in some attractions and shows we may ask you to check your strollers/wagons at entrances or exits of certain exhibits.
Fair passes can be upgraded. You can upgrade to any type of ticket – provided the new ticket is of equal or greater value than the old ticket – by simply paying the difference, except from ride coupon to ride passes. No refund will be issued if the new ticket is of lesser value.
Playland / PNE does not provide any child minding supervision. Guests are strongly recommended not to leave children unattended. Children 12 years and under must be accompanied by paying adult or guardian at all times.
BCAA members can save 30% on Fair Gate & Ride Passes. Use your member number with the form on this page to get the discount when ordering online.
To ensure the safety of our guests during inclement weather such as extreme heat, high winds, severe rain or lightning in the park vicinity, individual rides or the entire park may be closed. Affected rides may be reopened if deemed safe. The Fair does not issue rain cheques or refunds for park closures.
To provide the Fair Guests with the highest quality experience, ride/attraction closure due maintenance is occasionally necessary.
Call our main switchboard during operational hours at 604-253-2311