Playland was set to open on Saturday, May 1 with a strong safety plan supported by Vancouver Coastal Health (VCH). We had confidence in our ability to provide a safe outdoor experience for local families. During discussions today with the Provincial Health Office, concerns were raised related to Playland drawing travel outside of the regional health authorities. Due to this concern, we were asked to remain closed until after the May long weekend to support the provincial circuit breaker.
We are looking forward to opening to our park to guests following the May long weekend.
*All ticketholders with tickets through May 23 will be contacted about moving their tickets to another date, or receiving refunds.
Vancouver’s favourite amusement park is ready to re-open for another season of family fun, thrills, games, attractions, and good mood food!
Playland will continue to make safety its top priority.
We will be operating with significantly reduced capacities, physical distancing, enhanced cleaning procedures, and masks will be required on rides and in all queue lines.
Please review our Safety Guidelines below.
Playland will be open Saturdays and Sundays from 11am-5pm through May.
The schedule of operating dates and hours will expand to more days and nights, later this summer.
Expanded Ride Offering
Enterprise, Scrambler, and Hell’s Gate will be part of this season’s ride offering!
Tickets are limited
Book your Playland ride passes in advance, to ensure your preferred date is not sold out.
Admission includes unlimited rides for your specific date / time slot.
Join us for some safe, clean fun!
Covid-19 prevention protocols remain in place; Playland will continue to prioritize “Safe, Clean Fun” with a lower capacity of guests in the park, greater physical distancing, frequent sanitizing, and mask wearing – as required by the Provincial Health Office.
*Please note the safety protocols, limited ride & attraction list, and ‘know before you go’ info below.
**Face coverings will be required in all queue lines and on rides.
***The BC CDC recommends that all children over the age of 2 wear a face covering or mask.
****Guests should comply with public health orders, and visit with their core bubble and not travel outside of their local health authority.
Fun Pass - $29.50
Kids & Family Rides
- Balloon Explorers
- Bug Whirled
- Cap’n KC
- Cool Cruzers
- Dizzy Drop
- Honeybee Express
- Kettle Creek Mine Coaster
- Sea-to-Sky Swinger
- Sweet Escape Mini Golf – newly updated
- Tea Cups
- West Coast Wheel
Thrill Seeker Pass - $39.50
Rides with a minimum height of 48"
- The Beast
- Hell’s Gate
- Music Express
- Pirate Ship
- Revelation (extra charge)
- Wooden Roller Coaster
The above list of kids & family rides is included with the Thrill Seeker Pass.
Food & Beverage Service
Our famous Fundunkers mini donuts, Triple O’s, and candy floss will be available too!
Playland uses cashless procedures on site for retail and food and beverage. We accept credit/debit and recommend that you use your tap enabled cards or Apple Pay/Google Pay on your mobile device.
Safe, Clean Fun
How can we help?
The PNE wants your visit to Playland to be as enjoyable as possible.
We have general guest information on amenities, directions to Playland, conduct and courtesy guidelines to help your visit to Playland go as planned.
Guest satisfaction is also important to Playland at the PNE and we are constantly trying to improve to better serve our guests.
If you have any questions, concerns or feedback please contact Guest Services at:
Know Before You Go
- All guests visiting Playland will need to purchase their tickets in advance online through TicketLeader.ca. Capacities are limited. Select your date and time slot from the calendar. TicketLeader accepts credit and verified debit cards. To connect with a TicketLeader call centre team member to pre-purchase your tickets over the phone, please call 604-252-3700.
- Your ticket is valid only for the date and time indicated on it. Before arriving at Playland please ensure you have either printed your ticket or downloaded the “print at home” PDF to your mobile phone. There is no free WIFI available at Playland. Please present the original ticket file, and not a screen shot of it. To help with ticket scanning, please turn the brightness on your phone to maximum, and enlarge the bar code section.
- Playland uses cashless procedures on site for retail and food and beverage. We accept credit/debit and recommend that you use your tap enabled cards, or Apple Pay/Google Pay on your mobile device.
- As per Vancouver Coastal Health recommendations, please only travel to the PNE/Playland in small groups/with your family/household unit.
- For the safety of all of our guests and team members, outside food and beverage will not be permitted on site. In an effort to decrease touch points we ask that you do not bring outside food, beverage, bags, back packs and coolers to Playland. There will not be lockers or storage spaces available.
- Exceptions will be made for medical or infant needs. Please contact 604.253.2311 or email@example.com in advance of your visit to make any necessary arrangements.
Increased Focus on Cleanliness
We have always been proud of our high standards; now more than ever, we will be ensuring that our guests and team members feel safe enjoying their time at Playland. We continue to work with our local health authorities through each step of our opening. Physical distancing, recommended masks and enhanced sanitizing protocols will be just a few of the new standard operating procedures on site.
Managing Capacity & Distancing
During the limited Playland opening we will be operating at a reduced capacity. We require guests to purchase their tickets in advance to limit the number of people on the plaza and in the park.
When you arrive you will see distancing markers on entrance, at rides, attractions, food and beverage stands. These remind guests to keep 6 feet/2 metres apart when queuing. We ask your assistance in leaving the appropriate space between your family and others while walking in the park, using restrooms, in lines on rides and in food areas.
We also ask that guests be mindful of pinch points. While there will be clear one way walkways through the park and upon entry and exit, we ask that guests make space for others when entering or exiting new spaces and the park in general.
Masks & Face Coverings
All team members will be wearing masks on site. Masks are mandatory for guests in queue lines, on rides and attractions and recommend while walking through the park.
Masks will not be provided by the PNE, should you wish to purchase one on site we will have branded masks available at the Guest Services booth for $5 including taxes.
The BC CDC recommends that all children over the age of 2 wear a face covering or mask. If your child is between the ages of 2-3, please bring a mask or purchase a child sized mask for $5 at guest services.
Masks must be worn on all rides, as 2 metres distancing is not always possible. Team members will remind guests of this requirement from time to time or as needed.
Rides & Attractions
We have changed the configuration of our queue lines to allow for distancing between families. As our overall queue capacity will be reduced, lines for our attractions may appear to be longer than normal.
You will be asked to use alcohol-based sanitizer on your hands as you enter the queue lines and just after you exit the attraction platform or perimeter.
Masks are mandatory on rides. Please ensure you have a snug fit of your mask around your ears or head. We are not able to stop the ride nor retrieve any items lost or dropped while on the ride including masks. Replacement masks will be available for purchasing at the Guest Services booth near the front gates of the park. Food and beverage are not permitted in lines.
Rides will be sanitized pre-opening and periodically through operating times. Queue railings and gates will be sanitized and wiped down frequently during the day.
Food & Eating Spaces
During the limited Playland opening many of your favourite food and beverage options are available including Fundunkers mini donuts, candy floss, Triple O’s and more. There are designated entrance, pick up and exit lines to ensure maximum distance and to control flow in these areas.
Playland food locations are using cashless procedures on site. We accept credit/ debit and recommend that you use your tap enabled cards.
Additional tables have been added to the grassy area north of the Flume ride , towards the front of the park. These tables have been placed in alignment with physical distancing requirements and we ask that you do not move them closer together.
To ensure the safety of our guests during inclement weather such as high winds, rain or lightning in the park vicinity, individual rides or the entire park may be closed. Affected rides may be re-opened if deemed safe. Playland does not issue rain cheques or refunds for ride or park closures.
Season Pass Members
Your pass that was purchased for the 2020 season has been extended to the 2021 Playland season.
We will not be selling new 2021 Season Passes this year.
For more information on booking your visit with your season pass, please contact TicketLeader at 604-252-3700.
A Safe & Healthy Environment
Please stay home if you are sick and we will do the same!
If you are experiencing any of the following symptoms we’d love for you to stay home and take care of yourself: fever/feeling feverish, cough, sore throat, headache, runny nose, shortness of breath or difficulty breathing, loss of taste and/or loss of smell.
Please note the BC CDC advises that older adults and people of any age who have serious underlying medical conditions might be at higher risk for severe illness from COVID-19. Guests should evaluate their risk in determining whether to attend. People who show no symptoms can spread COVID-19 if they are infected, any interaction with the general public poses an elevated risk of being exposed to COVID-19, and we cannot guarantee that you will not be exposed during your visit. Your cooperation is appreciated during this unprecedented time and we look forward to seeing you soon!
As we continue to collaborate with local health authorities on a safe re-opening of our site, we feel it is important to inform our guests that some of the new protocols are considered a requirement. If not adhered to, we risk site closure. Entry and occupation of Playland are contingent on such requirements. Team members will happily remind guests of such requirements; however, unwillingness to adhere to the requirements may result in a request to leave the park with no refund.
Please click this link to read about our Amenities and Answers to Frequently Asked Questions.